Mark Collins
Third visit last Thursday (sorry it took such a long time to post but, been away for Easter) and had a great night. Can recommend the audition nights to everyone, come down watch the acts and have a few beers in a great, friendly atmosphere. The guy with the guitar (forgot his name) was brilliant. Already booked for Ed Byrne and really looking forward to it! Keep up the good work.
Hi just wanted to say a big THANKYOU for a fantastic night of comedy. I have to admit to being one of the many to arrive late due tyo having arrived home from a week in scotland but we won't be making that misstake when we come back in may to see Ed Burns. Great to see the tables gone they were a bit of a waste of space. We wish you all the very best of luck with this fantastic venture.GREAT NIGHT GREAT VALUE GREAT FUN. wE HAVE'NT LAUGHED SO MUCH IN AGES. THANKYOU.
LIN AND SIMON
Mark Collins
Went to the "trial night" (only a fiver!) and had a great time, Saw Milton Jones last week and have never laughed so much in years. The whole show was brilliant. Booking tickets for more shows. Would recommended it to anyone. Hope you make a success of it!
Comedy
Loved most of it. Nowt like getting the compare to rip the sh*t out of the local area and you chose a great headline act. I'd love to see him back later in the year. And no doubt I'll be watching "the Chase" a little more closely from now on!!! Audience
One thing I loved when I saw that JTT were taking over was that you aimed to avoid letting hen parties / stag dos / NOISY W*NKERS in the audience. The hen girls were fine on Sat (plus they were from Kettering!!! my home town) and I hope that you'll continue to avoid the riff raf
The free-seating worked well. Early birds got their choice of seats.
Hi, just wanted to say we came to just the tonic on Saturday day and saw boy with tape on his face and he was incredible, but I just wanted to say thank you! It was an amazing night and you were brilliant, you said there may have been a few hiccoughs but it was brilliant and really can't think of many ways for it to get better. We have booked for Russell Kane and micheal Winslow because we had so much fun on Saturday and I hope it just goes from strength to strength. Still laughing at the 'Mr you have got a hole in your wig' joke too lol. Thanks again
Just booked tickets to see Police Academy's own man of 10,000 sound effects MIchael Winslow at Just-the Tonic Leicester. YOU YOURSELF ought to buy a fucking ('no need to swear' - The Editor) ticket though, Just The Tonic is an awesome club and we is lucky to 'ave it :))))))))
Hi Laura,
I just wanted to say a big thank you for a great night last night, we all had a wonderful evening and were well looked after by the staff.
Can you please pass on my thanks to all involved as it made it an unforgettable great evening for me and I'm sure all my party.
Kind regards
Sue
Just the Tonic take the opinions of our custmers very seriously. Whilst we do all that we can to provide great quality entertainment at reasonable prices, sometimes things go wrong. After we had to cancel one free gig we got these over the top complaints... do not let what follows put you off commenting, but a bit of nice feedback is often appreciated as well: COMPLAINT 1 (16/3/06) Dear sir / madam
I booked tickets to the event last evening and when I turned up on the door the event was not on and the venue had been booked for a band instead who stated it had been booked for a couple of months. I was hugely disappointed especially as I had brought two friends as I'd been the week before and really enjoyed myself. We were particularly disappointed as one of my friends had phoned the venue earlier on in the week and had a confirmation that the comedy evening was on.
The booking confirmation is below.
We were left without entertainment for the evening and unless you can offer some compensation in the form of 3 free tickets to the Little Howard appeal on Monday 27th March I would not consider returning to your your club, and I certainly would not be recommending you to any of my colleagues. I would also suggest you update your website as there are two more Wednesday comedy nights listed and I'd hate for other people to have the disappointment we have had.
I look forward to hearing from you,
Regards
Tom XXXX OUR RESPONSE Tom...
I'm glad you look forward to hearing from us...
Tom... the event was cancelled due to the venue, not ourselves. The venue double booked the room and we had no choice but to cancel
Once we knew of this we sent an email out to our members informing them the event was not on and took tickets off sale (although it was free)
So... you say you were left without entertainment. I can only apologise that you could find nothing else to do in Nottingham. If I was the mayor of Nottingham I would be starting a serious enquiry into the lack of facilities that our city has to offer. I can just picture you wandering around and bumping into lamp posts, confused, hurt and angry. This image haunts me and I will probably loose sleep...
Your request for compensation is met with tears... of laughter. A free event that you've been coming to and you have the cheek to moan at us for something going wrong. You say that unless we give you free tickets to see Little Howard that you will not be coming back. Well... maybe we don't want you back. Maybe we don't like people that whinge when something goes wrong like this. Maybe we are all here with our thumbs on our noses wiggling our fingers in your general direction blowing raspberries and sticking our tongues out.
We work hard here to put quality stuff on at reasonable prices. We organise a free event in Nottingham where comedians travel from all around the country to perform for free. And something goes wrong and you expect compensation. PAH!!!
If you want to come again on our future Wednesday's, you can pay
Darrell Martin
Director Just the Tonic Comedy Club COMPLAINT 2 (16/3/06) Complaint Concerning the (Assumed) Cancellation of Last Night's Show Dear Sir or Madam, unfortunately I am writing to express my disappointment that the show scheduled for last night (Wednesday the 15th March), although advertised in many a publication and more poignantly on your website did not in fact take place without any warning whatsoever. I do not live in Nottingham and have taken a number of my friends and colleagues on more than one occasion to your Sunday night and more recently to your Wednesday night shows, all of which I have greatly enjoyed as have my friends and colleagues. Most unfortunately last night I felt confident enough to promise to take a one of my company's important clients to the show and embarrassingly was met with a bewildered doorman who although most polite had no idea what I was talking about as the upstairs and downstairs areas of Cabaret were in use for other functions. He informed me that I had not been the only one trying to get to the Just the Tonic show in the Vaudeville Suite that evening. I ended up having to take my client elsewhere at not insignificant expense to myself and could only apologise and try to make amends. It is worth noting that I booked the show that morning (i.e. 15th March) via your website as used many times previously and there was no indication of the show being moved, cancelled or other changes. My reference is XXXXX. As expressed above I am most disappointed that my evening went so badly when previously much fun has been had by all (including a birthday celebration and night out with work colleagues) and I am really asking for some explanation and recompense in some form for my inconvenience. Yours faithfully
Adam XXXXX
OUR RESPONSE
Dearest Adam
I am most surprised by the severity of your complaints and am feeling very humbled by it
I can't imagine how annoying it must have been for you to have taken a 'very important client' to a free event only to find it was not on. It must have been very unusual for you to have to pay for any corporate entertainment. And for that I can only apologise.
We have checked our records and we are happy to refund the bus fare to XXXX Bridgford. £1.20 is a lot in the present economic climate. Could you send the send the ticket to the address below and we will be happy to send a cheque covering it.
We have checked our booking records and have seen that you have booked tickets for a number of our events. These were all free. It is obvious then that we would hate to loose your custom. In order to make you happy we will send you a photo of everyone here looking really sad with a speech bubble saying 'please come back.... we really miss you!'
The venue double booked the room. We found out and it was easier for us to tell all our customers. Whch we did by email. There is only so much we can do. Things happen. life is life and it does not always go swimmingly
I suggest a bit of relaxation and a shrug of the shoulders. It's not like we have taken any money off you is it?
Darrell Martin
Director
Just the Tonic Comedy Club
COMPLAINT 3 (30/5/06)
Dear SirMy last relationship ended badly. Shortly afterwards, my grandmother's cat was hit by a motorcycle and had to be put down.Neither you nor any of your staff were of any assistance whatsoever.Needless to say I shall not be attending your 'establishment' again.Bob May
Our Response
Dear Bob...
I am most upset by your recent string of bad luck and am saddened that we were not there to help. If I had been aware of these matters I would have personally intervened. Unfortunately, the important matters are sometimes overlooked, or dealt with inappropriately by junior staff. I will be doing a thorough internal inveastigation into our company to find out whose responsibility it is that I was not consulted.
In the meantime, have a cup of tea
Darrell Martin
If you feel you have any comments, positive or negative, feel free to contact us
